Last July we moved to Moscow and bought a house that had been vacant for some time. While the house sat empty, the spiders & bugs moved in. On the outside of the house, the hornets also found a home underneath the front porch. A week after moving in, my four year old twins soon discovered we were not the only ones living in our new home. It seemed like they were screaming to me constantly to kill a bug or a spider. There were even areas of the house they wouldn’t go. Let’s just say they wanted to move back to our old house in Minneapolis. Then one day they were on the front porch and my son Jackson stuck his hand under and was stung multiple times. That was it for me! I called Palouse Empire Pest Control; they came out the next day. The man that came told Jackson he would get rid of all the spiders and bees and told him not to worry. Jackson felt so much better! For a while after that the twins would run real fast across the porch in an attempt to not get stung until they realized all the hornets were gone. THAT was a good day!!

Angela Criner, Moscow, ID

We were tired of sage bugs invading our house every year, so I decided to act. I called Palouse Empire Pest Control and we have been thrilled with the results. I have literally seen two bugs in the house in the six months since we began our service and they both were dead.

Liane Smith, Colfax, WA

PEPCI, I definitely recommend it. It’s quick, it seemingly odorless, it works. I stopped seeing unwanted critters within days of the 1st application and I haven’t seen any a year later. And an added bonus of fewer indoor spiders! Oh and it’s all done outside so I didn’t have to be home. So if you have pesky ants call PEPCI and they will put an end to the problem.

Mary Lutz, Pullman, WA.

PEPCI was very prompt with their first visit and did a great job educating me about Carpenter Ants. We had talked to other pest control companies with no guarantees and much more money but quite frankly no one but PEPCI even said they could treat and eliminate the ants. PEPCI not only said they could eliminate them but that they would guarantee it and gave us a written guarantee that if they did not he would refund all our money back. We really like and appreciate PEPCI’s annual service plan where they return every year to inspect our home and treat for the ants preventatively. They are honest, prompt and know their business. I would and do refer them to anyone who asks. Thank you PEPCI.

P.S. it’s nice to not have spiders and other bugs too!

Sam Leibold, Harvard, ID.

We had ants in our house for several years and had tried home remedies and bags full of Diazinon without success. One day my husband stepped next to the toilet and the floor bowed under his feet. It didn’t take him long to pull up the toilet and discover the problem; a colony of carpenter ants had settled there and was eating away the floor under our seat. We tried ant spray but it didn’t do any good as they were everywhere in the house. Finally, we called PEPCI and Brad came to take a look. He sprayed the perimeter of our house and in a short time ants began to drop everywhere. Since we live in the woods, we have to have an annual treatment to keep the ants from returning, but it seems to be working. Thanks to Brad and the great carpentry work of my husband, we are no longer in danger of falling through the floor when we sit on the toilet!

Carol M. Smith, Princeton, ID

Our home is a three story in the middle of a fir/ cedar forest and as one may Imagine, we had many pests. We hired Palouse Empire Pest Control to help us and have since not had anything more than what the cats drag home. Once Palouse Empire even addressed a problem we didn’t even know we had with a nearby carpenter ant colony.

Thank you Brad, for taking care of our home over the years with continued Enthusiasm and good service.

David, Shannon Goose, Troy , ID.

We were gone from our home for a month, when I got home my hallway Was covered with Carpenter Ants. There were so many of them I took my Vacuum and tried to get rid of them. The next morning they were all back and had moved into my new kitchen. I was beyond myself so I looked in the yellow pages for help and found Palouse Empire Pest Controls Advertisement. I immediately called them. Brad came out within a day or so and got rid of them. I thank my lucky starts for PEPCI and their professionalism. If it wasn’t for them I think I would have gone back on vacation. It’s been a year and a couple weeks ago now and we have seen 2 ants so I again called and they came out and did a preventative treatment and I haven’t seen anymore. Thanks Brad without your help I think I would have gone mad.

Ruth Hunt Troy, ID.

THEY’RE GONE!! We had carpenter ants last summer along a retaining wall behind our home. I tried spraying them myself but that didn’t seem to help. I noticed that the ants returned this summer and spread. Not only were they in the retaining wall but they were also in front of our home as well. I called around and checked different companies. PEPCI was the only company to guarantee the work for a full year. Brad was thorough, friendly and even took care of all the bee nests on the house. I signed up for the 5 year plan. Good Bye Carpenter Ants!!

Wendy Thompson Moscow, ID.

One Christmas Eve I encountered a mouse that came to visit the larder in my home. Quickly I dialed Brad @ PEPCI at the number listed in the phone book, he came right to my house, he insisted!

When bee’s settled into my bathroom fan I again called Brad, who did what he does to rid my home of unwanted pests. Brad and Sean @ PEPCI are the Best!

Sally Elder Garfield, WA.

In early July of 2008 we were fighting little black beetles in our entire basement. My wife would vacuum them upon Monday and then would do the trick again on Tuesday. We tried 3 or 4 different bug sprays, purchased at our local hardware store. That would kill a few and then I would spray again the next week.

We saw PEPCI’s ad, I think it came one day in the local newspaper. We both read the ad and then decided to call for a bug treatment. This is when the testimonial starts to get enjoyable.

Talked to Brad on every call we have made. Always does exactly what he says he will do. Treated the house inside and out including the small attic. Treated around the shop area and woodpile. Has taken care of bugs outside and inside that we did not expect.

Now it is 2009, one year later. We have a few little black beetles, so decided to call for another treatment. Outside there is a larger black beetle we call a stinkbug. Since last year this bug has almost disappeared. See one a day that’s all. The point I am making is that everything is almost gone. But we had him treat one more time.

SAME AS BEFORE ON ALL POINTS. ALWAYS ON TIME DOING A VERY GOOD JOB, WOULD HIGHLY RECOMMEND TO ANYONE WITH ANY KINDOF A BUG PROBLEM. One more thing the price is always right and within our budget. I am sure that he is taking all this into consideration when billing a customer.

Clarence Hardin Jr. Clarkston, WA.

We had several colonies of Carpenter Ants living in our house. I tried a number of pesticides, “banking” the exterior of the house for several years. This had no effect at all. I realized that I wasn’t going to beat them on my own, so I asked a friend which pest control company he would recommend. Without a hesitation, he recommended Palouse Empire Pest Control.

I talked to Brad Bowman, owner of Palouse Empire Pest Control; He took care of the problem right away. This was some time ago and the ants will try to move back in every few years. I just call Brad and he comes with newer more effective materials that are less harmful to pets.

Palouse Empire Pest Control has given me peace of mind. No more worries about Carpenter Ants in my home.

Michelle Carpenter, Princeton, Idaho

I saw Brad treating our neighbors and asked him if he could do our house too. We had been constantly cleaning webs our of every room in the house plus smashing spiders all over, battling ants, running for our lives from hornets and swatting flies.

Brad treated once last summer and all those problems stopped, immediately, for good.

We called and asked him to come do preventive maintenance and he showed up on time and did a great job.

I’ve told several friends about his work and would recommend him to anyone! He’s neat, works fast and gets it done!

Diane Daley, St. John, Washington

We are grateful to Brad Bowman for his capable expertise and can-do attitude!

Our experience with pests and eventually with pest control began nearly three years ago when I found “small ants” in my kitchen, on both counters and the floor, in early spring. We set traps and eventually they seemed to disappear.

The next year about the same time they returned again and by the third spring we knew we needed help. After we selected Brad to advise us on a potential solution (from all pest control agents in our area) for our carpenter ant infestation, we became confident a solution was forthcoming—and—indeed it was. Brad expertly and confidently found and cured the root pest infestation problem. Not only were the Carpenter Ants removed, Brad guaranteed his work into the future, there is the way to ensure satisfied clients!

Joanne Reece, Moscow, Idaho

Prior to PEPCI treating our house, we were constantly sweeping and hosing off cobwebs from all over the exterior of our home. Watching a spider race across the floor while watching TV or catching it in the corner of my eye while reading became a common occurrence.

That’s when we called Brad. After just one treatment our spider infestation had been eliminated. Our home was ours again. We are extremely confident that with regular applications, we will never have to worry about spiders taking over our home again.

Ken McNaughton, Colfax, Washington

Thank you Palouse Empire Pest Control! We are selling our house and I will be leaving your business card with the new owners with my “endorsement”.

Cece Connors, Moscow, Idaho

Brad was very professional and clearly explained everything about our problem with Carpenter Ants. He told me about each step of the process. He was prompt on the day of service and let me know when he was finished. I recommend him.

Sylva Staab, Moscow, Idaho

We had a very heavy infestation of spiders and ants. We found Palouse Empire Pest Control in the yellow pages & liked the guarantee offered. They came out assessed the problem & went after it with much vigor. The results were nothing less than astounding & were everything they promised. A pleasure to do business with & great professional manner, highly recommended. Thank you very much.

Mike and Debbie Tylzynski, Lenore, Idaho

I had been having a carpenter ant problem for as long as I owned my home, about 7 years. I had tried almost everything to rid my house of these ants, but nothing worked for more than a few weeks. I called Palouse Empire Pest Control and Brad came out to my home and told me he had the answer to my problem. I, of course, said “yeah, right! I’ll believe it when I see it.” Brad told me all he had to do was spray a thin line of Termidor around my home and my worries would be over after a few weeks. I was very skeptical, but low and behold he was right! The ants were gone from my home, FINALLY! Thank you Brad for making my house a home again!

Sam Klein, Moscow, ID

They’re Back! Those pesky, little black ants crawling up the side of the house and invading MY space! After 5 years of mortal combat, I decided it was time to bring in the BIG GUNS. Brad arrived all smiles, and loving every dog he tripped over on his way into the house. After a careful explanation of what he could do to rid me of the tiny pests-the ants, not the dogs-we said “Let’s Do It! Sooner the better!”. The deal was struck, and the date set. One treatment and not an ant can be found anywhere near the house! Amazed! The whole process was painless-for me, anyway. I actually missed seeing the job done and because it was so neat and tidy, just minutes after the treatment, I was not even sure it had been done! I am super pleased! Thanks Brad!

Diane Albright, Moscow, ID

Even though I live several miles away from my sister’s farm, I am in charge of it. Palouse Empire Pest Control was quick to respond to my request for services. Field mice can be a problem for farm homes, and it was a relief to have professionals take care of this in a safe manner, especially when small children reside here. This was a big relief to me, and a burden removed from my shoulders. They trusted me to pay their charges, and I trusted them to provide timely, professional services.

Joan McGrady, Colfax, WA

I agreed to write a reference, but waited to make sure no more carpenter ants showed up…and you know what? None did, and it’s been over a year now. I got your name from a trusted friend, and she was absolutely correct – you know your stuff! I’m thinking of calling for a minor spider problem, and if at any time in the future I need an exterminator, I will call Palouse Empire Pest Control. You have earned my trust and loyalty. Thanks for taking care of my problem and bro being so customer focused.

Robin Woods, Moscow, ID

I respect your honesty and integrity. I know you look for solid evidence that there is a bug problem before you will take on a contract to treat the bugs.

In the summer of 2005 you treated my house for Carpenter Ants; in the summer of 2007, for spiders. I haven’t seen an ant since, and the spiders are down to zero as well.

I appreciate the effort you’ve put in to understanding the creatures you treat for.

Judi McDonald, Pullman, Washington

We have lived in the heart of timberland for the past 44 years. Each year we are plagued with carpenter ants. They nested in our home, and we dealt with the pest before the seasonal snow went off. Yearly trips for ant spray only brought more back each year. I read Brad’s ad, in the phone book, and to be honest just couldn’t believe his view or promises. Finally after four calls to his office, (of which he never cut me short and was courteous) we chose the five year plan. There were lots of downpours, (none of which he could predict) right after the first application which just added to my skepticism. We thought we were just getting the carpenter ant control, but that was just the beginning. No wasps, and no daddy long legs, which taunted us each time we open the door in the fall. Then spring. WOW! No Ants! The second year Brad returned with his wife, such joy, we felt that we had known them for years. My concern this year was the tiny ants that seem to have moved in. Brad assured us that these were moisture ants, and they also have disappeared. I would say, our final thoughts were: No job was too big, no concern too small. Thanks so much! The Lougees.

Thanks again.
Sandy & Lee Lougee from Cardiff, ID

I’ll move into my new house 3/24/12. Thanks for the awesome results!

Thank you Brad,
It’s always a pleasure to be able to call a serious expert.

The yellow jackets were getting thicker every year, no matter what I used. When I called Palouse Empire Pest Control, I was hoping for some relief. The results were just short of  a miracle in my mind. I was actually able to sit outside and enjoy my porch. The disappearance of other pests and spiders were a bonus.
In the last two years I had only one concern. A call to Brad Bowman not only quickly resolved the issue but Brad went above and beyond the effort I hoped for.

Jackie Beckman, Moscow, ID.

I have a BMW and Lincoln MKX cars and wanted to make sure mice didn’t get into them.  I called Palouse Empire Pest Control and Jeff came out and explained the service.  Jeff is very efficient and congenial.  I plan on keeping their services as long as I live here.  Thank you!
Ruth Church, Genesee Idaho (208)285-1472

I placed a call to PEPCI late in the day and left a message.  Brad returned the call early the next day.  He was pleasant, knowledgeable, and honest.  My daughter lives and attends WSU in Pullman.  She contracted him and he promptly went to her home and inspected it for pests.  Arrangements were made to begin pest control with conditions that she has a bulldog with allergies.  He assured me the spray used would be safe around animals. 
Mary Lou Oas, Pullman, WA. (425)374-9139

When we move into our new home, there were wasps and yellow jackets who had clearly staked their claim here.  We called Brad and within the month all creepy crawlies had run for the hills! We’ve enjoyed two years of bug-free bliss thanks to PEPCI- thank you!!! 
Bonnie Wiscarson, Genesee, ID

Whitman Hospital and Medical Center has utilized Palouse Pest Controls services exclusively for over 15 years. We have found them to be professional, courteous, and efficient. Response time for our requests of service has been prompt with excellent results.
Gary R Burns, Facilities Manager, Whitman Hospital and Medical Center

I have been doing business with Palouse Empire Pest Control since 1997.  Mr. Bowman with his team of professionals gives excellent service and they are very knowledgeable.  They provide reliable service on a routine basis and always willing to tackle any special need or problem with enthusiasm.  They are the team I call on when we have pesticide problems.
Fred Loaiza, Animal Care Facility Manager

There is something disturbing about coming to work and finding little signs all over your desk that tell you mice have been there in the night. PEPCI to the rescue!! They caught the culprit right away-no more mess!  They are quick, clean and effective.
Leslie Sprouse, Pullman, WA

I would like to thank Brad for the excellent service we always receive from him.  Anytime we have an issue at our home, he always responds immediately.  Even going the extra mile to check out our grandson’s new mobile home and spraying the wasp nests at no extra charge.  Thanks again for the great service you always provide.
Gretchen Hermann, Genesee, ID

Years ago when we were overrun with mice, I called Palouse Pest Control and they came right out and followed up afterwards which was very important. 
Phil Henderson, Colfax, WA

I was impressed by your ad in the yellow pages and that you had been in business for 25 years.  I called you the first time because of ants that were coming in the house.  You came out, but there were no ants at that time.  You said that you would not do anything without seeing where they were coming from.  You gave me some suggestions and did not charge me for your visit.   I was impressed by that.  When I called the second time I had caught a carpenter ant on our front porch.  You came out, reviewed our property and gave my husband and me a survey of what you recommended the prices of each option.  We agreed to the option you recommended.  You came out and did the work and billed us for the same amount quoted.  You got rid of the wasp nests we had and since your visit the insects are staying away.  I can’t think of anything that would have made the experience of your service any better. 
Jennie McGregor, Moscow, ID

Thank you for the excellent service in ridding my mother’s home of the rodent problem.   I am very appreciative of your prompt and thorough attention to our problem. 
Patricia Simmons, Arlington, WA

Living in the country, we are surrounded by grain fields.  That means lots of mice and gophers!  Brad came out and set boxes in all the places where mice were seen.  At first, they were pretty full, but now there are only a few each month.  Thanks to Brad’s diligence in staying on top of the problem, we seldom see mice around the house.  THANKS, BRAD AND CREW! 
Naomi Daubert, Colfax, WA

A few years ago, I had bats move into the garage – Messy!  Brad boarded the opening in a way to let them out but they could not find their way back in.  After a week or so they were gone.  No more bats! 
Inez Broweleit, Colfax, WA

Brad:  I met you when you were taking care of the bee problem in President Rawlins Office at WSU.  You took the time to talk with me and answer some of my “bug questions!:  I was impressed with your knowledge.  When we moved out to the country and were finding lots of bugs around our new home I decided to give you a call.  You came in and sprayed inside my house and after that you or Jeff show up on schedule to spray the outside of our home, even covering the barn and horse shelters in our pasture!  I have always been impressed with your professional and courteous service and the plan we are on is wonderful as we don’t have to even think about it.  We just know you will show up four times a year and take care of things for us!  PS:  I found out that the people we bought our house from also had used PEPCI!  We have been customers of yours since Sept. 2007.

A couple of years ago I discovered ants underneath the kitchen sink!  I was so shocked as I had never seen even a spider or bug around here!  I called you and the very next day you were here with ant traps and in three days not an ant in sight.  I had been trying to handle it myself with Raid spray, etc. but you explained to me that you had to have bait that they would take to their nest to kill them all off!  I asked what the price would be and was told by you8r office staff that there was “no charge as it was covered” under our contract with you!

Another experience was when I had a mouse problem.  Jeff came out and gave me all kinds of advice on how to handle that situation and even looked through my whole house and plugged up any potential place a mouse could get in.  The occasional mouse that does show up now is because the grandkids leave the garage door open.  However, we keep a mouse trap set 24/7 with peanut butter on it in the same place and are always able to catch one before any damage is done.  Again, “no charge” as it is all part of our plan.

We also want to thank you for spraying the yellow jacket nests next door at our daughter’s house.  They were up so high that we couldn’t reach them.  Another example of your helpful and courteous service!

With today’s economy and having to cut a few corners financially, there is no way I would cut this service out of our budget.  It is worth every penny, and the cost is very reasonable for the excellent service we get!

Thanks, for all that you and Jeff do.  I recommend PEPCI to anyone who says they have an insect or rodent problem.  If they use PEPCI they won’t have a problem any longer that’s for sure!

Thanks, again. 
Rod and Linda Commons, Pullman, WA

Initially Brad left his card at my house.  I was very pleased with the service, especially the care he took around the fish pond.  I have been using your services since that time. I do not have an influx of spiders each fall.  I have never lost a fish in my pond after your service; that is very important to me.  Even a dog bone for my dog.  That’s Service!! 
Patricia Sheldon, Pullman, WA

We had been battling flies in our restaurant for over a month!  No matter how clean we kept the place, as soon as the door opened in came the pests!  Wendy over at the Ale House sent us your way.  You scheduled us within the next few days and within twenty minutes of installing the fly spray traps we noticed a HUGE difference.  Now that the spray traps have been in the building for a few weeks, we have ZERO issues.  THANK YOU! 
CD’s Smoke Pit, Moscow, ID

Excellent carpenter ant control – and what you’re currently doing (including spraying a wider perimeter around our house in the woods) seems to finally be freeing us from all of the tiny moths.  Thank You!!!  Wasp control is good too. 
Carolyn Larson, Moscow, ID

When I bought this home, I had a very bad bug issue inside and outside the home.  I called PEPCI and Brad called back within the same day, made an appointment with me to check everything out.  After the first spraying the bugs decreased by a good 95%, by the 2nd round in the house they were a good 95% gone.  You can’t get a better result than that in this part of the country. 
Jerry Tarasiuk, Orofino, ID

I respect your honesty and integrity. I know you look for solid evidence that there is a bug problem before you will take on a contract to treat the bugs.  In the summer of 2005 you treated my house for Carpenter Ants; in the summer of 2007, for spiders. I haven’t seen an ant since, and the spiders are down to zero as well.
I appreciate the effort you’ve put in to understanding the creatures you treat for.  
Judi McDonald, Pullman, WA

I’ll move into my new house 3/24/12.  Thanks for the AWSESOME results! 
Deb Adair, Moscow, ID

The yellow jackets were getting thicker every year, no matter what I used.  When I called Palouse Empire Pest Control, I was hoping for some relief.  The results were just short of a miracle in my mind.  I was actually able to sit outside and enjoy my porch.  The disappearance of other pests and spiders were a bonus.

In the last two years I had only one concern.  A call to Brad Bowman not only quickly resolved the issue but Brad went above and beyond the effort I hoped for. 
Jackie Beckman, Moscow, ID

I have a BMW and Lincoln MKX cars and wanted to make sure mice didn’t get into them.  I called Palouse Empire Pest Control and Jeff came out and explained the service.  Jeff is very efficient and congenial.  I plan on keeping their services as long as I live here.  Thank You! 
Ruth Church, Genesee, ID

I placed a call to PEPCI late in the day and left a message.  Brad returned the call early the next day.  He was pleasant, knowledgeable, and honest.  My daughter lives and attends WSU in Pullman.  She contacted him and he promptly went to her home and inspected it for pests.  Arrangements were made to begin pest control with conditions that she has a bulldog with allergies.  He assured me the spray used would be safe around animals. 
Mary Lou Oas, Pullman, WA